Frequently Asked Questions

When it comes to grooming products and self-care, having questions is pretty common. There’s a lot to know. That’s why we’ve taken time to share some answers with you that could help you stay informed before you buy. After all, Ethos wouldn’t exist if we didn’t listen to what’s on people’s minds.

Do your products help beards grow?

The most honest answer to this question is yes, but it’s not a miracle growth potion. Men grow beards in different ways. Short beards, long beards, goatees are all a reflection of the man, himself. So choose the beard style that’s right for you, and Ethos can help you grow your best beard. We do that by helping it stay healthy and moisturized, so you get the results you’ve been looking for. Common issues like beard patches, length, thickness, and sore skin can be a thing of the past because Ethos Grooming Products help you grow a better beard and maintain it.

Are your products all-natural?

Ethos does not use harmful products in our ingredients. That doesn’t mean you won’t see long scientific names on our ingredient list. Don’t be scared off, though. Government regulations makes us use the full names of even the most natural products, like Shea Butter. It’s actually called “Butyrospermum Parkii” – which is more than a little intimidating when you see it on a label. But rest assured, our ingredients are natural and specially formulated to help you obtain the beard you’re looking for without the use of harsh, harmful chemicals.

If I have a defective product, can I return it?

Absolutely! Customer satisfaction comes first. So, if you have any issues with our product, we’re here to make things right. You’ll never experience any hassle when trying to get what you paid for with an Ethos product. (Click here for return policy and steps)

How will I be billed and can I track my purchases?

We accept all major credit cards and provide a confirmation email to you for your records. Plus, you’ll be able to track your delivery online – provided after your purchase is complete.

How can I become an Ethos Man?

More information on how you can help promote and become an ambassador to the fastest rising men’s care product line can be found throughout our website and social media. You can also learn more here.

Where are you located?

We are located in the GTA (Greater Toronto Area) in Ontario, Canada.

What makes you different from other men grooming products?

Our goal was never to create a business that rivalled or mimicked anyone else. Instead, we wanted to listen to what customers need by collecting your feedback and applying it to our products in the future. Everyone has different needs, and we pride ourselves on allowing our customers to guide our products’ direction to provide the best result possible. That starts by creating all-natural products that you’d be proud to use and recommend to others. No matter what your style is, Ethos has something you’re sure to love. We are here to build a brand for the people.

The Beard Kit Bundle

Looking your best starts by keeping things simple. Our all-natural products were designed to complement your style by nourishing your hair, skin, and beard leaving them feeling and looking healthy. Learn what it’s like to be an Ethos Man.